SEMD Security Enhancements

Project overview

Asset Intelligence supports United Utilities with a programme of security enhancements designed to strengthen the resilience of operational sites, treatment facilities and wider estate infrastructure.

£13,790,000
Project value
6 years
Duration
68
Borehole and clean water treatment sites
Scope

Tier 1 integration, management, and
delivery of physical and electronic
security upgrades across 52 critical water
treatment sites.

Focusing on modernisation, reliability and continuity of service, the programme ensures that critical utility operations remain protected, compliant and responsive to evolving operational needs. Working across a geographically dispersed estate, our teams deliver upgrades with minimal disruption to day‑to‑day activity, ensuring all improvements align with industry standards, regulatory frameworks and United Utilities’ long‑term asset strategy.
The scope of works includes site assessments, replacement and modernisation of estate‑wide security technologies, infrastructure upgrades, and integration of new equipment into existing operational environments. Activities typically involve installing or upgrading physical and technological security measures (non‑sensitive and non‑specified), improving perimeter resilience, enhancing monitoring capability, and supporting estate teams with ongoing maintenance and optimisation. All works are delivered in phased, controlled programmes to minimise operational impact across treatment plants, pumping stations, offices and remote locations. Planning accounts for safety requirements, environmental considerations and coordination with United Utilities’ operational and asset management teams, ensuring consistent, compliant and robust protection across the estate.
Key Challenges & Solutions
1/5
Resolved high false alarm rates with Tri-tech dual technology detectors.
2/5
Developed bespoke bracket solutions for maintenance in remote and hazardous locations.
3/5
Created alternative IDS solutions for monitoring large access hatch covers.
4/5
Implemented Converged Communications Panel (CCP) for reliable communication.
5/5
Designed internal security hardening solutions for protected landscapes.

"When a challenge is faced, we respond and act promptly to resolve it … great collaborative and team spirit has developed over the last two AMPs"

Added Value

Full regulatory compliance with Water UK and DEFRA requirements.